Introduction
Thank you for choosing Discoveria Tours! At Discoveria Tours, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, store, protect, and use user data in compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Please read this policy carefully to understand our practices around your personal data. By using our website or services, you are consenting to the collection, processing, and use of your data in accordance with this policy.
Data collection, storage, and use
At Discoveria Tours, we may collect various types of personal data from you, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Passport details
- Payment information
We collect this data when you:
- Sign up for our newsletter
- Make a booking or inquiry
- Contact our customer support
- Participate in surveys or marketing activities
This data is stored securely on our servers or through trusted third-party service providers who adhere to strict data protection practices. We retain your data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
We collect your data for the following purposes:
- To provide and personalize our services
- To process and confirm your bookings
- To communicate with you regarding updates or relevant information
- To send marketing materials and newsletters (based on your consent)
- To conduct data analysis and improve our services
Users' rights to their data
As a user, you have certain rights concerning your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You may ask us to update or correct any inaccurate or incomplete personal data.
- Deletion: You can request the deletion or removal of your personal data if it is no longer necessary for the purposes described in this policy.
- Objection to processing: You have the right to object to the processing of your personal data in certain circumstances, such as direct marketing.
To exercise any of these rights, please Contact Us using the contact information provided at the end of this policy. We will respond to your request in accordance with applicable data protection laws.
Please note that there may be limitations to these rights concerning data sharing with third parties, legal obligations, or overriding legitimate interests.
Data security measures and third-party data sharing
Protecting your personal data is of utmost importance to us. Discoveria Tours employs industry-standard security measures to prevent the unauthorized access, use, or disclosure of your data. We follow stringent physical, electronic, and managerial procedures to safeguard your data.
To enhance our services, we may share your personal data within Discoveria Tours and with trusted service providers who help us to operate our website and fulfill your requests. These third-party providers are only allowed to process your data to the extent necessary to perform the services on our behalf and are contractually bound to protect your data.
We may also disclose personal data if required by law or to protect our rights and interests.
Cookies and website analytics
Discoveria Tours uses cookies and similar technologies to enhance your experience on our website and offer relevant content. By continuing to use our website, you consent to the use of these technologies.
We utilize Google Analytics to collect traffic data, including information about your device, browser, and interaction with our website. This data helps us understand website usage patterns and improve our services. Google Analytics' data practices are governed by their privacy policy.
You can opt-out of Google Analytics tracking by adjusting your browser settings or installing the Google Analytics Opt-out Browser Add-on.
Updates to this policy
We may occasionally update this privacy policy to reflect changes in our data processing practices or legal requirements. Any revisions will be effective upon posting the updated policy on our website. We encourage you to review this policy regularly.
Contact us
If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us by email at info@idriska-tour.com or by mail using the details below:
Discoveria Tours
1234 Main Street
City, Country
Last updated: XX Month XXXX